Services
by your side
Complete, accessible, and personalized care pathways
From ordinary and emergency admission to outpatient services, we offer high-quality healthcare services — in accredited regime with the SSN or privately — with reduced waiting times and attentive care to the needs of each patient.
Emergency
admission
Ordinary
admission
Outpatient
services
Accredited
SSN and private
Services provided
Three ways to access care at the Casa di Cura
Emergency admission
The Clinic is not equipped with an Emergency Room service. In case of a medical emergency, you must contact 118 or the hospital Emergency Room.
However, there is a doctor on duty present throughout the day — 24 hours, every day of the year — who, if necessary, can also handle urgent admissions within the disciplines available at the Clinic.
It is the doctor on duty who assesses the patient's critical condition and considers whether, with the available means, it is possible to perform an emergency diagnostic-therapeutic intervention with the necessary measures to stabilize them. They can then proceed with the admission or organize a protected transport if admission is not possible or if they deem care at another institution necessary.
Urgent admission is activated through direct access to the Clinic.
Ordinary admission
Ordinary admission is possible for the disciplines available at the Clinic and can be carried out throughout the day. It can be proposed by the family doctor or the hospital Emergency Room.
Admission can also occur through transfer from acute, post-acute, and long-term care departments of public hospital facilities of the Azienda U.S.L. to the acute, post-acute long-term care, and extensive rehabilitation functional units of the Clinic.
The two regimes
| Regime | What is needed | Costs |
|---|---|---|
| In accredited regime | A specific request from one of the proposers (family doctor or hospital Emergency Room) is required. | Costs borne by the National Health Service |
| Outside the accredited regime | No request is necessary: the citizen chooses. | Cost of hospitalization borne by the patient |
Access and booking procedures
| Channel | Where / when | Notes |
|---|---|---|
| In person | Dedicated desk, right after entering the Clinic | Mon-Fri 8.00 – 18.15 · Saturday 8.00 – 12.30 |
| By phone | 0547 370711 — every day | After the acceptance office closes and on holidays, the same number connects with the Head Nurse on the first floor, also responsible for acceptance |
Waiting times
Waiting times are short: for admissions that do not involve surgical procedures, the wait is never more than two days.
| Discipline | Waiting | Notes |
|---|---|---|
| Admissions without surgical intervention | within 2 days | — |
| General Surgery | within 2 days | — |
| Orthopedics | within 2 days | — |
| Orthopedics — with choice of consultant surgeon | 15-20 days | For arthroscopy, hand surgery, hip and knee prostheses, spine surgery. The date is agreed upon between the surgeon and the patient |
| Otorhinolaryngology — surgical interventions | about 20 days | No more than 7 days in the summer period |
| Otorhinolaryngology — without intervention | within 2 days | — |
Paid services and treatments
All services provided under accreditation — both admissions and outpatient services — can also be performed with costs borne by the patient. There are also services provided by the Clinic exclusively for a fee.
For hospitalization activities, it should be noted that if the patient chooses to be followed by a doctor who is not part of the Clinic's staff, they will have to bear all the costs related to the admission. Cosmetic surgery services are exclusively at the patient's expense; it is also possible to perform ophthalmic surgeries for cataract removal with artificial lens implantation, with expenses borne by the patient.
The patient, even if admitted under accreditation, can request additional hotel comfort services for a fee, such as the use of the entire hospital room. The rate is communicated before admission and signed for acceptance.
Outpatient services only for a fee
Not accredited
- Internal Medicine
- Ultrasound
- Ophthalmology
- Magnetic Resonance Imaging (MRI)
- CT Scan
- Urology
- Doppler Ultrasound
- Mammography and Senology
- Neurology
- Echocardiography
Bookable through accreditation via CUP
CUP Points of the Azienda USL di Cesena
- Urological consultations
- CT Scan
- Magnetic Resonance Imaging
- Color Doppler Ultrasound
- Echocardiographies
The list of operating doctors is available at the polyclinic reception, where the user is informed of the fees charged by different professionals before booking. The fees for Mammography, CT Scan, and MRI, along with the list of doctors, are available at the Radiodiagnostics Service reception.
Information on rates
The fees charged are available to patients at the Information-Admission Office, at the entrance of the Nursing Home. There, it is also possible to consult the list of available doctors for each service. At the time of admission, the patient is informed of the fees and signs them for acceptance; payment is usually made upon discharge, at the cashier's office.
